I designed and developed a comprehensive training program for IQGeo, a leading geospatial network management platform used by utility companies to map, monitor, and optimize critical infrastructure in real time. This program equipped dispatchers and first responders at a major Pacific Northwest utility company with the skills to effectively leverage IQGeo for rapid decision-making, situational awareness, and streamlined field operations.
Through engaging videos, hands-on simulations, and interactive training modules, I translated complex geospatial data workflows into practical, real-world applications, ensuring users could navigate the system, analyze live network data, and respond efficiently to service disruptions. By focusing on operational excellence and real-time network visibility, my training empowered teams to improve response times, enhance coordination, and optimize utility operations, reinforcing IQGeo as an essential tool in their daily work.
The software was captured through the use of Camtasia and integrated into Articulate Storyline 360.